How long is the warranty valid?
That depends on the article. The warranty that we offer you is laid down by law and is tailored to the expected lifespan of an item. A manufacturer’s warranty also applies to some products. This guarantee does not affect the legal guarantee. The manufacturer’s warranty differs per manufacturer. You can see how long it takes in the documentation for your article.
What is the warranty of my article?
Your invoice or proof of purchase is also your guarantee immediately. We keep your invoice in your account, when ordering. You will never lose it again.
Do I have a warranty on my items?
Of course! We guarantee that you buy an item that is in good condition and continues to work as expected under normal use, this is the legal warranty. As long as you only use that hairdryer to dry your hair and not your newly painted walls, you’ll be fine with that normal use.
If not, we look for a good solution. Depending on your item, we will arrange a repair or refund of the purchase amount. If you have bought from one of our sellers, our seller is ready for you via the order in your account. Since you have entered into the purchase agreement with him, he is also the one who helps you.