How do I return my items?

Free in most cases. And as easy as possible. We would like to be notified so that we can pay you back quickly. That is why every return shipment starts in your account: Log in, go to your order and report your item back. You will automatically see how you can return the package for free.

Tips:

  • Keep your proof of shipment or the email. This allows us to track your shipment if something goes wrong.
  • Multiple items returned? Tick all the items you want to return in your account. Are all items from the same seller? Then cam be put into 1 box. Multiple return addresses? Then register each item separately and send them separately in a separate box, each with its own shipping label.
  • Doesn’t fit in 1 box? Mention the address and return number on each box, then we will match them in our warehouse.
  • It is not possible to report more than 10 items in one return.
  • You can also return via the model withdrawal form.