How do I return my items?

Free in most cases. And as easily as possible. We would like to receive a message so that we can pay you back quickly. That is why every return starts in your account : Log in, go to your order and report your item back. You will see how you return the package for free. We will collect large and heavy items from you.

Tips:

  • Save your shipping receipt or email. This allows us to track your shipment if something goes wrong.
  • Multiple articles returned? Check in your account all items you want to return. Are all items from the same seller? Then everything is possible in 1 box, nice and efficient. Multiple return addresses? Then register each item separately and send them separately in a separate box, each with its own shipping label.
  • Does it not fit in 1 box? No problem. Include the address and return number on each box and we will match them in our warehouse.
  • It is not possible to report more than 10 items in 1x return.
  • You can also return using the model withdrawal form.