How do I return my items?

Every return in your account: Log in, go to your order and report your item return. The direct costs of returning the goods are for your account.

Tips:

  • Keep your proof of shipment or the email. This allows us to track your shipment if something goes wrong.
  • Multiple items returned? Tick all the items you want to return in your account. Are all items from the same seller? Then cam be put into 1 box. Multiple return addresses? Then register each item separately and send them separately in a separate box, each with its own shipping label.
  • Doesn’t fit in 1 box? Mention the address and return number on each box, then we will match them in our warehouse.
  • It is not possible to report more than 10 items in one return.
  • You can also return via the model withdrawal form.
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