Due to COVID-19 we may face delivery delays with shipping. Depending on your location, the delivery can take longer than usual.
Free shipping in the Netherlands on orders from € 75,- (more info).

Complaint about product or service from one of the museums affiliated with DMGS

If you have a complaint about a product or service from one of the museums affiliated with DMGS, you can contact us via the contact form. We will then share your complaint with the museum and you will receive a substantive response from us within 14 days of receipt of your complaint. If you do not agree with the solution or if we cannot reach a solution together? Then you can submit your complaint to the Disputes Committee via the European ODR Platform (https://ec.europa.eu/consumers/odr/)